All stock orders will ship within 3-5 days. Custom printed orders will take 8-10 days to produce. The transit time depends on where you are located. Orders  will take 1-5 business days to arrive after it ships. 

We do not accept returns for custom printed products.

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Submit Request Here

Short answer is YES. It depends on the product. All options are outlined on the product page, so look for the customize it button.

Artwork Guidelines

We accept any photos or images you submit. However, we prefer that your image(s) are high resolution. Low resolutions will be more pixelated when printed on the panels. 

Please note that a 1/2" bleed may be necessary when the background has a full coverage artwork.

We will assume that the artwork you submitted is ok to print. Our customization tool will let you know if the file is acceptable. In rare cases our Support Team will contact you via email to discuss your artwork should there be an issue.

Installation Guides

Wall Control's slotted accessories will only work on Wall Control's Metal Pegboard. Our Slotted Tool Board hooks and attachments offer a unique “double offset” design. This prevents the attachments from unintentionally falling out of the panel, yet still allows for easy movement from slot to slot. Click on How-To Videos.


We use FedEx for all deliveries.

Unfortunately at this time, we only ship within the Continental U.S.A, Hawaii and Alaska.


You can contact us through our chat support during operational hours or leave us a message there. We will be happy to assist you.

Customer support

You can send an email to Please allow for 24-72 hrs for a response. Thank you for your patience.


If you've got questions, we've got answers! Connect with us on Instagram @hangtimestore. You can DM us with questions!